Screw it. Let’s brand it.

From DMNews.com, and according to a Forrester Research report, “e-Mail marketing spend will increase to $2 billion in 2014 in the US. This represents an 11% year-over-year growth rate. Because of this growth, in five years consumers will be hit with more than 9,000 e-mail marketing messages a year.

Social networks play a large role in these forecasts. As social networks become more primary sources, e-mail will grow, as e-mail is the basis for all social communications, according to the report.”

I believe it is important for businesses to realize the effect social networks will have on their e-communications. Inboxes will become more cluttered and the attention spans, not to mention the patience of users will hinge on a very thin thread.

Marketers will have it all to do to make sure they not only manage to grab the attention of users, but also strike a perfect balance in terms of timing, frequency and targeting of messages. Where it was once reasonably safe to deliver generic material to a mass audience base, technology has become both the Achilles heel and the enabler among users.

Targeted, user specific material will become crucial and the nemesis of countless businesses. Many will publicly question the relevancy and effect of e-communications because of that. While the marketing spend on email is forecasted to increase, it will become more difficult to retain recipient loyalty.

Which indirectly leads to another form of e-mail marketing. E-mail branding has been around for some time. It is not widely publicized, probably because it is one of the less attractive business models around. It doesn’t enjoy the media sensation as the likes of mobile technology, social networking and viral campaigns. It’s not a revolutionary technology, and it’s not necessarily a concept that is easily dressed up and paraded with.

Which makes it all the more effective. Its simplicity is its unique selling point. The notion of branding the inevitable white space within e-mails is arbitrary, yet often neglected. With technology that performs in the background with only the good stuff engaging with the user makes it one of the more enjoyable campaign trackers available.

The main attraction of e-mail branding is that it works while you’re using it. The reporting functionality is a classic example of how important real-time conversions are. It is often the time lapse from receiving an e-mail notification that somebody has clicked on the link of your branding to surprising the user with a phone call literally while they’re still browsing your site, that leads to the sale.

We live in a time where media and marketing have become the sex symbol of commerce, where turnover and profits seem secondary. I have yet to witness a business that manages to survive on this mantra though.



3 Responses to “Screw it. Let’s brand it.”

  1. Michelle Says:

    Hey nice article. I agree with you that e-communications is very important for any success full business endeavor, but the sad part is most end up just spamming…I guess balance is very vital, but then again it isn’t very easily achieved.

  2. Henré Rossouw Says:

    Hi Michelle. The best part about e-mail branding is that it’s not conducive to spamming. It is the self same e-mails you would have personally sent to begin with, only now it is branded with your value proposition and links.

    Instead of growing your database (or spamming new ones) you’re re-branding relationships already built.

  3. Arthur Charles Van Wyk Says:

    I would not count on email as a marketing tool to really grow in the coming years.

    With your customer base joining one or the other social networking platform, medium or channel and spending loads of time there, and you becoming or already being a marketer who – by choice or otherwise – engage clients in THEIR space.. will also start spending a considerable amount of time in the social networking space. It then follows naturally that interacting with clients in this space would be the most viable option for extracting value out of the social space and targeting relevant clients with relevant content.

    This – I’m afraid – somewhat lessens the impact email will have on marketing leverage in future.

    We as marketers do – however – still have some time to milk this cow before she dies.. her death will be sow.. very slow.. after all – email was the first social network..

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