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Increase productivity with branded email marketing in the utilities and telecoms sector

Rocketseed works with clients in the utilities and telecoms sector  to raise brand profiles, re-enforce their customer service offering and promote new business incentives.

Expand social media communities

As the business of social media continues to expand, clients in utilities and telecommunications industries are increasingly using these outlets to engage with customers. Rocketseed helps to promote social media hubs such as Twitter, Facebook, LinkedIn and YouTube with every email sent and provides a new way of expanding social media communities through email.

Create brand exposure

Rocketseed dynamic email branding provides companies with the opportunity to showcase their brand or re-enforce their brand messages. For the utilities and telecoms sector, Rocketseed can provide the competitive edge ensuring every email sent reflects the brand, while signatures across the business remain uniform.

Promote existing network services

In a competitive market, service offerings in the utility and telecoms markets can be the key to retaining customers. Rocketseed email branding helps businesses to continually promote their existing services, whether it is cheaper gas or electricity or wider telephone network coverage.

Track and analyse every email you send

For large companies sending millions of emails every year, Rocketseed provides a track-able solution for communicating new incentives or promoting existing services with flexible campaign management.

Customer service rating

Customer service is an important element of any service industry where customers may ring send enquiries via email. Rocketseed can provide an easy way to gather feedback on how well the business is performing, with simple ‘customer service rating’ banners. Rocketseed will provide statistics on existing customer service ratings helping businesses to improve their performance and maintain good quality customer relationships.

Flexibility to update templates for latest promotion

Rocketseed is a quick response channel allowing campaigns to be designed and uploaded within very short lead times. It takes just a few minutes to upload and assign the banner across company wide emails.

Launch of new services

As new services are launched, Rocketseed can help spread the word amongst existing customers and raise awareness for these campaigns. Whether a business is providing customers with the option to pay by direct debit or launching new call tariffs, Rocketseed can help support these campaigns whilst reflecting the marketing efforts across other channels.

Grow database and improve CRM

Rocketseed will help businesses in the utilities and telecoms industries make the most out of their data and improve their CRM management. The list builder functionality allows businesses to gather their existing customers or contacts and invite them to opt-in to their database or update their preferences ensuring data is kept up to date and new sign ups continue to increase.

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"If you are a company and you send email, then you need Rocketseed. The account management and support has been exemplary"

Hannes Koster, Product Manager, Nashua Mobile

 


Rocketseed Solutions For
The Utilities & Telecoms Industry

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