A new look and feel for the Rocketseed website

New website on multiple devices

We’re pleased and excited to reveal the new look and feel for the Rocketseed website. We hope you like it!

Just as we recommend our clients to regularly refresh their email signatures, it was clear to us that it was time to refresh our website. This has involved us introducing a new design, improving the site’s performance and, most importantly, enhancing the user experience – making it easier to read, easier to navigate and easier to engage with Rocketseed. As our CEO, Damian Hamp-Adams says…

“Our email signature solution is all about branding, simplicity, engagement and analytics, so it was only natural to enhance those qualities on our website too”

Here are a few highlights…

New Design.

We’ve created a cleaner, more modern look that better represents the Rocketseed brand. In addition to new email signature examples and easier-to-read text, you’ll notice some new graphic elements, including the background circles (Rocketseed ‘roundels’!) reflecting the centralised control and targeting capabilities you get with Rocketseed!

The best way to see the new design? Have a scroll through our homepage.

A laptop, iPhone, and tablet, all showing a Rocketseed email banner & signature on-screen.

Of course, making a website better isn’t just about a new look but making sure you get the information you need as easily as possible. That’s why our website now has:

Faster site speed.

We know you’re busy and every second counts. So we made it faster for you.

Modernised usability across devices.

As we mentioned in our recent digital marketing trends 2022 blogpost, mobile optimisation is key and our website is now easier to use on a wide array of devices and screen sizes (just like our mobile-optimised email signatures!)

Higher-profile content.

Our new site gives a higher profile to our blogposts and client case studies which we regularly update to keep you up to speed with digital marketing trends, and email signature tips and tricks as well as step-by-step use cases showing how our customers achieve great results with Rocketseed.

Simpler navigation.

We’ve streamlined the site navigation to help you find exactly what you’re looking for more easily – from signature management and marketing essentials to our latest blog content and case studies.

What’s next?

This is only the start and we’re committed to continually improving our website and adding new content, especially videos, to help you and your business get the most from our tool.

What do you think?

Have you had a scroll through our website? Do you like the new look? We’d love to hear your thoughts – you can get in touch with us here. And if you want to keep up with all the latest Rocketseed content simply sign up to our newsletter.

Jenny Bassett
Connect with Jenny on LinkedIn

Rocketseed 2021 Review & 2022 Focus

A birds-eye-view of a desk with a plant, open notebook and pen, with the words "SEE WHAT'S NEW IN 2022".

As we come to the end of 2021, we want to thank you for being a Rocketseed customer or partner. We couldn’t be any more proud of the overall business achievements this year and we wanted to provide you with a summary of where we are now and what to look forward to in 2022.

With so much achieved in 2021, it is obviously difficult to report on everything, so here are the key general business highlights for 2021, what to expect in 2022 and important Rocketseed product updates.

General Business Update 2021

  • We’ve seen exponential growth in our partner and reseller requests. In order to meet this demand we launched the Rocketseed ‘Star Partner Program’ and we are delighted to report that we now have over 30 transacting partners operating at an SME or Enterprise level across the globe.
  • We’ve re-built the Software development team from the ground up. As a business, we constantly aim for improvements to the product offering while simplifying its use for customers in every way we can. We had progressed well with our latest release but we didn’t feel that we were pushing the Rocketseed product forward enough. In that regard, we couldn’t be any happier to let you know that we are ready to deliver on two key areas in 2022 (see below for more info).
  • Our focus, as always, is you the customer or partner. Having completed a very successful ‘Super User Feedback Survey’ amongst our SME and large enterprise customers, we have put the findings to work in all our product road map and updates going forward.
  • How did we do in 2021? In summary, a strong year with 23% growth year on year. We have added over 70,000 new users globally.

What’s coming up in 2022?

  • Email Pulse: We are aiming to launch what will be the best business email user analytics tool in the world, giving users a full 360 degree view of what is happening with their email channel and the engagement it is achieving for them.
  • Rocketseed Cloud: BETA available for customers at the end of 2022. Big changes for users include further enhanced user interface, server infrastructure options with containerization meaning high availability and scalability. All of this will add to a faster and simpler experience for our users.
Rocketseed branded email on multiple devices

Product & Development 2021 and 2022


  • Feedback Loop: Having completed a successful ‘super user survey’, all the feedback insights have been placed into our development road map for the next 3 years.
  • Rocketseed Signature on Compose: This is now in beta allowing users to see their signature before they send if they wish. This is available from January/February 2022 for Office 365 users.
  • General User Interface: The UI responsiveness and speed has been significantly increased. Enhancing the user experience was something that was prevalent in the survey feedback. Having completed speed testing against competitors, we can now say with authority, we are one of the fastest GUI’s in the market and this will improve further with the emergence of Rocketseed Cloud next year.


  • Newly-created reports now show all signature & disclaimer hierarchy assignments, allowing large customers deeper hierarchy and greater scale. This has been very well received by our customers globally.

Branding Changes

  • Account statistics report performance has been vastly improved. We’ve enhanced the statistics performance which allows for partners or resellers to gain deeper analytics on their customers’ usage etc.
  • We now provide 7 signature layouts that users and resellers can choose, at the same time each reseller can create and manage their own unique layouts for their customers only.


  • Google & Azure Updates. A “Sync Directory Now” button has been added, enabling Rocketseed users to force a sync on the UI. This was the result of the feedback exercise earlier in 2021 with super users. If you update your active directory now, there is no wait time and you force a sync to run.
  • We’ve updated the Sync frequency mechanism to ensure that sync time limit is no longer bypassed. Now it is multi-threaded, speeding up the sync process.

In terms of the way we view our business, Rocketseed is more than just a product, it is a solution to a problem backed up by a ‘best in class’ brand that’s focused on delivering exceptional email branding with world-class customer service and support.

In that regard, from our perspective, it has been a very successful and innovative year for Rocketseed and there’s much more to be excited about in 2022! From our side, we know that next year looks to be the most bullish yet and we cannot wait to deliver on our brand promises!

Damian Hamp-Adams  |  CEO
Connect with Damian on LinkedIn

How to resize logos for your email signature

A close up of a woman looking down at a laptop.

The size of your email signature is more important than you might think. There are tons of ways you can design one to optimise this small yet effective marketing tool.

One of the first areas to consider when creating an email signature is what are your audience likely to view your emails on. Email signatures differ when viewing on a smartphone or tablet compared to desktop email apps and it can completely alter the layout…

So what’s the best size for your email signature?

Mobile email signature design size

Mobile devices are small so think about how much space your email signature will take up on the screen. To optimise your email signature for mobile, we recommend sticking to around 320 pixels wide maximum. Device screens are typically between 320 and 500 pixels wide, so going for the lowest dimensions will help to keep it looking sharp on all screens.

Desktop email signature size

It can be difficult to differentiate when choosing between optimising your email signature for desktop or mobile. The answer really should be both. However, if most of your recipients view them on desktop, use a signature of up to 600 pixels wide and up to 200 pixels high. If you want to reduce scaling issues from mobile to desktop or vice versa, opt for an email signature of 450 pixels wide.

Creating email signatures with Rocketseed eliminates this problem as our email signature software automatically renders your new signature at the correct size across all devices.

Optimum file size for email signatures

Email signatures should be a small file size, so they load correctly on the recipient’s email client. Anything too large may end up in spam. Keep the file size below 50kb but try to make it smaller if possible. 

How to resize logo for email signature?

The best way to avoid having to resize a photo for your email signature is to create your design in the optimum size that you want it to appear. Resizing your email signature, logo or image varies in different email clients. Some examples of how to resize your email signature image are below:

How to resize an email signature in Gmail

  • Select Settings in the top right corner of your Gmail app then See all settings.
  • Scroll down to the Signature settings, there is an option to add or customise the existing format. (Gmail offers the ability to add an image or change the text style in this section).
  • To insert your image, go to the image icon in the toolbar. Here, copy the URL of the selected photo or insert an image from your Google Drive, or files.
A screenshot of the Gmail email composer, with a red square around the Picture and Link icons.
  • Once selected, upload the picture.
  • Resize the image by selecting small, medium, or large settings. You can also use the actual size if you have designed it in the optimum size.
  • Click Save Changes once you’re done.
A screenshot of the Gmail email composer, with the Rocketseed logo inserted into the text editor.

How to resize an email signature in Office 365

Outlook prefers images to be resized before you use them in an email signature. However, there are a few ways to get around it if you need to resize it.

Resize the image in the email message

  • Create a new email in Outlook.
  • Select the Insert tab in the options and click the Signature button.
  • Chose the signature you want to resize.
  • When the image has been inserted into the email, select the picture and drag the edge to adjust its size.
A screenshot of Outlook's email composer, with an arrow hovering over the Signature button and the Rocketseed logo inserted into the text body.
  • Once you’ve resized it, it’s time to copy the changes. Use ‘Ctrl + A’ to select all, and ‘Ctrl + C’ to copy it or ‘Command + A’ to select all, and ‘Command + C’ to copy it on Mac.
  • Go to Insert, Signatures, and in the Signatures and Stationery box, select the source signature.
  • In the edit section, remove the signature in this box and paste the new one in it.
  • Click OK to save changes.
A screenshot of a window titled Signatures and Stationary, with Rocketseed selected under Select signature to edit, and the Rocketseed logo visible in the text editor.

Resize the logo by modifying the HTML file

  • Start by going to File and click Options.
  • In the new window, select the mail tab, and the Signatures button should be in the right pane.
A screenshot of a window titled Outlook Options, with an arrow hovering over the Signatures button.
  • In the pop-up window, you will see all your signatures. Signatures come in three formats – Text, Rich text, and HTML.
  • Right-click on the HTML option and select Open With Microsoft Word.
  • Your file will open in Microsoft Word. Select the picture and drag the edge to adjust its size.
  • Save any changes by pressing ‘Ctrl + S’ or ‘Command + S’ on Mac.
  • Close the file and reopen Outlook, and your new resized logo should appear in new emails.

By creating your email signature with Rocketseed you avoid these issues as there’s no HTML required at any stage.

When resizing any images for your email signature, be careful with quality. Low-resolution images may appear blurry or pixelated depending on the resize if not in the optimum format. Low-quality images will negatively impact you as a whole because of it, making you look unprofessional, so ensure that high-quality images are always a priority, especially when resizing. See our best email signature sizes guide for more email banner and signature best practices.

It’s essential for a professional brand image that your email signature displays at the right size across all devices. As you can see, re-sizing signatures and elements like logos can be time-consuming, and will your employees all get it right?

It’s far easier to get all your employee signatures sized right the first time with Rocketseed. There’s no HTML required and it’s compatible with all email clients including Office 365 and GSuite. You can update company-wide signatures centrally and our signature software automatically renders all your business email signatures at the right size across all devices.

Want to save time by sizing your signature the simplest way?

Need More Reviews? How to request (and receive) them with every email…

A row of six retro-looking microphones.

Reviews matter. They build customer trust, enhance your brand’s reputation, and boost your business’s ranking online. From purchase decisions to search results, reviews bring their own rewards.

Of course, you could just ask outright, in a dedicated email or a customer service phone call. But while it’s direct, doesn’t it seem a bit….pushy?

Wouldn’t it be great if you could get the army of brand advocates you need, without sounding ‘needy’? And even better if you could do it via an engaging addition to your business’s most used communication channel – everyday email.

With effective email signature marketing and banner campaigns you can. Requesting reviews via your email signature is recommended by software comparison and review site Capterra – and Rocketseed takes it further.

This short blog will show you how, by using interactive email banner campaigns, you can engage recipients to give you all levels of feedback, from running customer service surveys to nurturing brand advocates and generating reviews.

“How are we doing?” A single-click survey shows you.

It’s quick – just one click. Find out what customers think of your business – especially the service they’re receiving – simply by running a single-click survey banner on every email you send.

It gives you a good idea of what customers think of your business and lets you react accordingly…a review request and a possible up-sell message to your satisfied customers, or following up any less-than-satisfied ones personally to put the problem right. Find out more about Rocketseed email signature survey banners.

Rocketseed Tip:  Keep it simple. 3 options work well with a clear ‘Rate our service’ call-to-action.

Rate my Service

“Would you recommend us?” – Build brand advocates with a banner.

To capitalise on the positive responses to your one-click survey, a follow-up email (or simply the next email you send to that recipient in the course of business) can feature a brand advocacy banner, simply asking “Would you recommend us?”. Recipients clicking a “Yes” are identifying themselves as perfect brand advocates who’ll write you glowing reviews…so now all you have to do is ask.

Rocketseed Tip:  With Rocketseed’s analytics tracking how many unique recipients receive these banners, recording the number of positive responses will give you your Net Promoter Score – a vital KPI for gauging brand advocacy amongst your customers.

“Please leave us a review” – Get customers writing…and rating.

The next stage is to ask your customers to write you a glowing review. Again an interactive email banner makes it oh-so-simple. Not only does the banner message do the asking but – in a single click on the call-to-action button – the recipient is taken direct to a review page to start writing, be it on your own website or a third-party review site such as Google Reviews or Capterra.

Rocketseed Tip

Add an incentive in the banner – anything from an Amazon voucher to a free cup of coffee – to make the reviewer even more engaged. Or, if you need your reviews in hurry,  create a sense of urgency by offering the incentive to the first 10 reviewers only.

An email banner with the message "How are we doing? Leave us a Capterra review today..." and a "WRITE REVIEW" button, next to a photo of people holding up cutouts of speech bubbles over their faces.

Email signature marketing and banner campaigns are a simple, more subtle way of getting the reviews you need to boost your reputation and ranking. But you need the right email signature software and service. You need to be sure that your banners are

  • designed on-brand and feature a clear call-to-action
  • can feature multiple interactive buttons
  • can be targeted to reach the right recipients
  • can track all report all clicks
  • can automate triggered responses and alerts

With Rocketseed you can do all this easily and, if you wish, we can manage it all for you. It’s another reason why Rocketseed is loved by marketers and trusted by IT.

Talk to us today about generating survey feedback and customer reviews from every business email.

Jennifer Bassett |  Global Marketing Director
Connect with Jenny on LinkedIn

7 ways a personalised demo ensures you choose the right email signature solution

A close-up of a man sitting behind a laptop, with people either side.

So you’ve decided your business needs new email signatures. If your business is just you, then maybe it’s not the biggest decision you’ll ever make, but if there’s 50, 100 or 1,000 people in the business then suddenly the decision (and the risks) become bigger – especially when you think the new signature is going to appear on every email they send.

So…no pressure…but you’ve got to get it right.

You can’t afford to make an expensive mistake – not just in terms of your investment, but also potential disruption to your IT, damage to your brand image and missed marketing opportunities. So wouldn’t it be nice to talk to a real person (it might even be me!) about your exact email signature requirements or, even better, have them show you exactly what the right email signature solution can do for your business .

At Rocketseed we always give you a demo to help you decide. Here’s 7 reasons why…

1.Meet your exact requirements

What exactly are you looking for in an email signature solution? Great design? Brand consistency? Legal compliance? A new marketing channel? Stress-free tech set-up? Whatever it is (and whether you’re in IT, marketing, HR or sales), we take the time to understand your exact business requirements and ensure that you get the right solution from our Rocketseed plans.

2. Remove any risk

While some “self-service” signature providers make it sound oh-so-simple, what they don’t tell you could result in a nasty surprise later (with no support from them to help you sort it out). For example, is there a risk of your email signature images getting mangled on mobile devices? With mobile-optimised Rocketseed they’ll display perfectly on every device.  In a Rocketseed demo, we’ll show you everything you need to put your mind at rest.

3. Realise the full potential

Chances are, email signatures can do more than you think. Sure, they can update employee details automatically by syncing with Active Directory and drive traffic to your website and social channels, but did you realise you can also run precision-targeted, interactive banner campaigns through them? Or that these campaigns can be integrated with your CRM and send real-time click-alerts to your sales team? In a Rocketseed demo, you’ll see the full potential of email signatures and how they can become your new hero marketing channel.

4. See it in action

Want to see how your brand might look on a new signature? Or how the interface gives you company-wide control? Or maybe explore the reporting and analytics that show how recipients are interacting with your signatures? Well, you can – it’s all in the demo! You’re in control, with a hands-on opportunity to experience Rocketseed in action!

5. Talk tech

You need an email signature solution that’s simple to set-up, 100% secure and stress-free for your IT staff. That’s why we talk tech from the outset. Rocketseed is optimised for Office 365, G Suite and Exchange, with a range of installation options dependent on your server type – on-premise, cloud-based or hybrid. We’ll talk you through exactly how it works.

6. No obligation

Of course there’s no obligation, and there’s no hard sell. So if you need time to think it over, discuss it with your team, or maybe it’s not quite the right time yet for you, that’s no problem. When you’re ready to go ahead, we’ll be ready to make it happen!

7. Ask away

We never finish a demo until we’ve answered all your questions – whether you’ve got 1 or 21! And if you think of anything afterwards, just drop us an email, give us a call or take a look at our videos, one-pagers and tech pack.

Ask away Make the right decision – book a demo!

If you’ve got to make the decision on your business’s new email signatures, don’t do anything until you’ve had a Rocketseed demo. It only takes 20 minutes, there’s no obligation or hard-sell, and booking it couldn’t be easier….just click the button!

Laszlo Ujj  |  VP Client Solutions
Connect with Laszlo on LinkedIn

You’ve got a great business. So why haven’t you got a great email signature?

A child wearing a flying hat and goggles makes a fist and looks up at the sky.

We see them all the time. Emails from professional people at top-brand businesses that sign off with email signatures that leave us exasperated – distorted logos, off-brand fonts, empty fields, missing images (just little red corner crosses) and nothing to engage the recipient.

Don’t let your email signature be the weak link in your business. You and your employees deserve better. Need convincing? Here’s 5 good reasons why…

You’re a professional (so why don’t your email signatures look professional?)

You didn’t choose your company logo from clip-art, so why settle for a one-size-fits all email signature template? There are many ways an email signature can make you look amateurish: off-brand fonts, empty fields and cluttered layouts (do you really need to mention every award?). It might be a cliché, but first impressions really do count and for your email signatures to make an immediate professional impact you need a professional design. Rocketseed’s expert email signature designers work with your brand guidelines to create a bespoke professional email signature template for your business that displays perfectly on every device.

You’ve got a great brand (so why aren’t your email signatures consistently branded?)

Your brand is far more than just your logo, it’s consistent set of values you deliver at every customer touch-point. Even once you’ve got a professional email signature design in place, it’s vital that it’s rolled out consistently on every employee email across your business. And the only way to achieve this is by having centralised control. We give you centralised control so you can update all your employee signatures (whether that’s 10 or 10,000) company-wide at the click of a button. What’s more, Rocketseed signatures are totally tamper-proof so it’s impossible for any employee to get ‘creative’ with their own signature independently.

A laptop, iPhone, and tablet, all showing an IDM email banner & signature on-screen.

You want real marketing results (so why are you missing out on a ‘hero’ marketing channel?)

An interactive email signature creates so many engagement opportunities. Consider the numbers for a second. The average employee sends 1,000 emails a month, with an open rate of 99%. That’s a lot of opportunities for their email signatures to drive visitors to your website, document downloads and social channels for very little investment. Add a compellingly clickable call-to action and suddenly you’ve got a new marketing channel to promote everything from exclusive offers to ebooks and events. And with Rocketseed every recipient click is tracked and reported.  Want to see a snapshot of your email signature marketing success? Here’s how

You need tech you can trust (so choose trusted email signature software that’s continually tested)

We get just as many enquiries from IT managers as we do from marketers, so we understand the IT challenges that email signatures can cause. We continually test our tech to ensure that email signatures render correctly on the broadest range of email clients and mobile devices. Our SMTP relay makes Rocketseed simple to set up (unlike plug-in solutions, there’s no need for every user to download their software to set up their signature) and integrates with Active Directory so that any changes to employee details will update in their signatures automatically. Using Office 365? Find out the answers to the 7 key questions IT managers ask about Rocketseed email signatures for Office 365 here.

You give great customer service (so shouldn’t you expect the same from your email signature provider?)

You know the difference great service makes, but somehow people don’t associate service with email signatures. Perhaps it’s because so many email signature providers’ service stops straight after set-up. Not Rocketseed. We give you full training on the Rocketseed interface, provide 24-hour technical support with a real expert to speak to, and give you an Account Manager who will work with you to make sure your email signatures are on-brand, engaging and achieving real results for your business. Want to know exactly what our Account Managers can do for you? It’s all here.

It’s time to sort out your email signatures… so let’s talk

A great business like yours deserves a great email signature – professional, on-brand, engaging, with tech you can trust and great customer service – just like your business. To get your new email signature started, just upload your current signature or send us an email with it on, we’ll give it a quick review and then we can talk.

You’ve got a great business – it’s time you got a great email signature.

Jennifer Bassett | Marketing Director
Connect with Jenny on LinkedIn

Rocketseed Launch Brand New User Interface…

7 people sit in a row at a table, each wearing colourful clothing and holding a tablet or smartphone.

7 ways Rocketseed’s new interface will make email signature management easier…

You’ll find it easier than ever to manage your email signatures and banner campaigns…with the new Rocketseed interface.

In designing the new interface to make email signature management simpler, we’ve listened to our busy users. The elements you love, we’ve kept. The elements you highlighted for improvement, we’ve improved. The result? An easier, clearer, more intuitive, customised user experience, focused on achieving even better email signatures and banner campaign results for you.

So, what’s new?

1. See your stats in a single screen snapshot

With the new interface, as soon as you log in, you’ll see a single-screen snapshot of your campaign success. Our new reporting dashboard shows your statistics for the last 7 days highlighting all the performance metrics that matter, giving you clear actionable insights to run data-driven campaigns and achieve even better results.

2. See the difference with our cleaner, clearer (and more colourful) new look

They say looks aren’t everything but our ‘new look’ interface makes a big difference. Everything’s been refreshed to be cleaner and clearer and we’ve injected more colour so that calls-to-action stand out and help boxes catch your eye at the just the right time to make things run smoothly.

3. Find your way intuitively to using more functions

It’s not just about looks, we’ve made the interface more intuitive. We’ve moved the main menu from the top to the left-hand side to make better use of wide screens, and the menu content has been simplified to make it easier for you to use all of the available functionality. And by using the new ‘hamburger-style’ collapse menu buttons throughout, you can keep your view clean, clear and compact.

A home icon, cog icon, address book icon, envelope icon, and graph icon stacked in a column.

4. Enjoy enhanced user-friendly functionality

Don’t worry, we’ve kept all the functionality you know and love and increased its user-friendliness with some exciting additions. For example, with the new interface you can select a predefined email signature template with an intuitive editor to customise in line with your brand guidelines.  There’s a range of layouts to choose from, all tested to render correctly on all major email clients and mobile devices, to give you the best results possible.

5. Populate fields right first time with ‘pop up’ help boxes

With new pop-up help boxes on the email signature sender page, you can easily see what is required in each field. And because this is the content that will populate your email signature, it’s crucial that the information is correct. This way you’ll get it all right first time!

6. Feel completely secure with improved system software

We take our system software and your security extremely seriously, so interface updates include (tech bits ahead…) updates to the Operating System (Ubuntu from 14.04 to 16.04), the Database (PostgreSQL from 9.3 to 9.5), the Content Management System (Drupal from 6.42 to 7.61) and the Mail Transfer Agent (Exim from 4.82 to 4.86_2).  The Apache web service has also been replaced with the more robust Nginx

7. ‘How to…’ help is always at hand

To accompany the new interface, we’re producing a full suite of 2-minute ‘how to’ videos along with ‘one-pager’ support documents and, once your account has been upgraded, you’ll also have the opportunity to join interactive training sessions. And of course, all the usual Rocketseed support will still be available – so don’t worry, we’ve got your back!

All Rocketseed users will be upgraded and, to keep Rocketseed at the forefront of email signature management, were always keen to hear your feedback.

Rocketseed’s new interface is on its way. Stay tuned.

Tracey Adams | Managing Director

Connect with Tracey on LinkedIn

7 Questions IT managers ask about Rocketseed email signatures for Office 365

A banner with the Office 365 logo and graphics of various computer and phone screens on an orange background.

You’re in IT. You’re responsible for managing your company’s Office 365 email signatures. And you’re fed up. Fed up with the limitations of Office 365 and Exchange online. Fed up with the hassle of trying to keep employees from tampering with their signatures. And fed up with the marketing team always on your back (something about email signatures being an engaging campaign channel, but can you please help set it up for them)? Whatever happened to the idea that managing email signatures should be simple?

Thankfully, with Rocketseed it is. We understand the challenges that Office 365 email signatures cause IT managers. Why? Because we get just as many enquiries from IT managers like you as we do from marketers.

So here are the 7 questions we get asked most by IT managers – an IT FAQ if you like of Rocketseed email signatures for Office 365 – and we’ll start with the big one…

1. How does it work?

Rocketseed Office 365 email signature manager is an SMTP relay with a secure, access-controlled, web-based user interface. Connectors within Office 365 route your emails to the Rocketseed server, which applies the signature and any banner campaign required), and the branded email is then securely resubmitted to Office 365 via a closed SMTP loop. This means that even though your email is being branded by Rocketseed, it doesn’t leave the secure Azure cloud environment before final delivery to the recipient. So the ‘mailflow’ looks like this

A flowchart with arrows, starting from a graphic of a computer screen, to the Office 365 logo, to the Microsoft Azure and rocketseed logos inside a cloud icon, to the the Office 365 logo again, to a graphic of a tablet, computer and iPhone.

2. How easy is it to set up, and how long does it take?

Using an SMTP relay centralises the whole process, making Rocketseed for Office 365 very easy to set up. Unlike plug-in solutions, there’s no need for every user to download software to set up their signature. As for setup time, you can get started with Rocketseed in just days. Rocketseed can be enabled for individual senders or groups during testing and then easily extended to the entire organisation.

3. How secure is it?

It’s super secure! The user interface has role-based access levels using secure (https) connections and all email conversations are TLS encrypted between Office 365 and Rocketseed. Once installed in your Azure cloud it should be emphasised that at no point can we at Rocketseed view any of your email content.

You can rest assured that the Rocketseed Azure-hosted branding appliances are kept up to the most recent patch levels, and the software is security audited and penetration tested regularly. Throughout the installation and maintenance process we will only undertake work with approval from your information security team.

4. Who’s in control?

That’s up to you. IT? Marketing? Multiple administrators? Whoever it is, on-brand email signature consistency across your company requires full control. Rocketseed Office 365 email signature manager gives administrators central control via our browser-based interface (no installations or downloads required).

Admins can update employee signatures at the click of a button, whether it’s one, a hundred, or ten thousand, ensuring individual employees can’t ‘creatively personalise’ their own off-brand signature. It’s easy to assign signature variants to different departments and individuals when required. By synching with Azure Active Directory, any changes to employee details are automatically updated in their email signatures.

5. Does it work on mobile devices?

Of course. Rocketseed email signatures perform perfectly when email is sent or received on any device. Our signature templates use responsive HTML mark-up, so signatures are sized automatically, ensuring easy readability and consistent design when viewed on PC, tablet or smartphone. Rocketseed Office 365 email signature manager can embed all branding images so there’s no danger of them being blocked, appearing as corner red-crosses. What’s more, we continually test to ensure that email signatures render correctly on the broadest range of email clients and on the most popular mobile devices.

A iPhone screen showing an email from Rocketseed.

6. Will it keep the marketing department happy and off my back?

Oh yes. For two main reasons…

Firstly, by giving them an ‘administrator’ role with central control of your Office 365 signature management, they can be effective ‘brand guardians’ again, ensuring all email signatures are professionally on-brand, consistent and compliant company-wide.

Secondly, by choosing Rocketseed you’re giving your marketing colleagues the new ‘hero’ marketing channel. After all, it’s a noisy world out there and effectively-branded one-to-one employee emails cut through the noise – achieving real engagement, with click-through rates that bulkmailers can only dream of!

7. Once it’s set up, am I on my own?

Not at all. Something that really sets Rocketseed apart is that we take our support service (and we mean real ‘human’ support) very seriously. We give you full training on the Rocketseed interface so that you can get the most from the tool and there’s 24-hour technical support with a real expert to speak to. What’s more you’ll get a dedicated account manager (Here’s 7 reasons why they come in handy) who can take care of your design, updates and campaign management. So whether it’s IT or marketing, you’ve got the Office 365 email signature support you need.

So there you are. An Office 365 email signature management solution that’s simple to deploy, super-secure, saves you time and effort and gives you complete control and great-looking results. Your marketing department will thank you for it (and stay off your back).

Want to get started? Let’s talk. Simply contact me to arrange a demo and see exactly what Rocketseed signature management for Office 365 can do for you.

Oliver Howe | IT Director

Connect with Oliver on LinkedIn

The Parrot has landed!

The Parrot Digital logo superimposed on an image of a man in a suit with crossed arms.

From 1 October Rocketseed’s Australasian business is re-branding as Parrot Digital and remains the exclusive reseller of Rocketseed email signature solutions in Australia and New Zealand.

Why the change? Not only will Parrot Digital meet the specific needs of the regional market but also market research showed that a more Australasian look and feel to the brand and marketing would reflect the unique ‘down under’ culture! And, of course, parrots are great communicators, intelligent, social and smart – just like Rocketseed email signature software.

The team remains the same, headed up by Robyn Woods-Child and, as the sales, customer service and tech staff have all ‘grown up’ with Rocketseed software,  their experience and expertise gives you the best solution for:

  • Email signatures for Office 365 and GSuite
  • Email banner campaigns for both external and internal marketing
  • Email legal disclaimers for complete compliance
  • A wide range of email integrations, including CRM
  • 24/7 technical support

So if you’re based in Australia or New Zealand and want to take centralised control of your company’s email signatures or transform your employee emails into a marketing channel that really engages in a noisy world, it’s time to talk to Parrot Digital.

Damian Hamp-Adams | CEO

Connect with Damian on LinkedIn

Don’t risk the temptation to tamper. Email signature security

A close up of a donut with chocolate icing and rainbow sprinkles on a plate, with a man's wide-eyed face in the background.

Some signature providers make a big selling point of the fact that employees can see their signature on every email before they press send. But beware. By adding signatures ‘pre-send’ you risk not seeing the bigger picture – email signature security.

If you’re searching for an email signature solution, you’ll notice that no two providers are quite the same. And these differences can throw some dilemmas into your decision making, for example…

The question "Are email signatures best added pre-send or post-send" in between quotation marks.

Pre-send vs post-send: technically speaking

Some solutions work by inserting your signature when you compose a new email. The signature is the first thing added, and it can be edited the same way as any other text. You can remove or alter it as you see fit. This requires the signature solution be installed individually on every device – each user’s PC, tablet and mobile phone must have the software installed to get consistent branding.

Rocketseed works differently. Signatures, legal disclaimers and banners are all added once you’ve pressed send. Rocketseed is situated between your mail provider and your email recipients, so all branding applied to emails from your company can be controlled centrally.

Who cares?

We do, and you should too. Because when you consider that the right email signature software will not only give you consistent branding but can drive thousands of visitors to your website and social channels for very little investment, you need to know the risks of  visible (and therefore editable) email signatures.

Ironically, most employees don’t seem to care. It’s not an attitude problem, it’s because they’re busy people each sending up to 1,000 emails a month who see email signatures as a hassle. “Email signatures? Someone in marketing deals with all that” – and that suits them just fine. They don’t need to see their signature on every email before they press send, so why take the email signature security risk?

So what is the ‘pre-send’ visible email signature risk?

That’s simple. Because when it comes to employees and email signatures…

The sentence "If they can see their signature before they send it, There's a risk they'll tamper with it" in between quotation marks.

Don’t risk your brand

Your people and your brand are your biggest assets. So take the worry of email signatures away from your employees to let them get on with what they do best, and give it to the “brand guardians” in your marketing department. This control of centrally applied email signatures gives you company-wide consistency. It’s Branding 101.

If employees can alter their signatures before sending then consistency is immediately compromised. With ‘post-send’ centralised control you can update employee signatures at the click of a button, whether it’s one, a hundred, or ten thousand, secure in the knowledge that your brand is consistent company-wide.  If you are making a company wide change, such a a re-brand or office move, you don’t need the additional hassle of relying on all employees making correct and timely amends. Rocketseed manages this for you.

Don’t risk the temptation to tamper

While ‘email signature security’ is the big issue, we like the phrase ‘tamper-proof’. It’s more evocative of the small but significant changes that individual employees might be tempted to make, which your business and brand can’t afford: everything from genuine mistakes to the mildly mischievous and, in some cases, the downright malicious.

Can you afford to have individual employees adding one of their favourite ‘motivational quotes’ to their signature? Giving themselves a phoney promotion with a jumped-up job title? Replacing the company’s social media links with their own personal ones? Or meddling with the email legal disclaimer?

Applying signatures ‘post-send’ takes tamper temptation out of the equation. Changes can only be made centrally. You’re in complete company-wide control.

Don’t risk your investment

Professional email signatures are the result of time and money invested. This covers everything from the creation of your brand’s logo, selection of  fonts and colours, through the layout of your email signature (you can see our email design guidelines here) and the legal expertise that drew up your disclaimer. Your investment needs to be secure. Just like a ‘post-send’ email signature.

Don’t risk your marketing channel

Adding an interactive banner to your email signature transforms it into a marketing channel that can deliver real engagement. But it needs to be smart.  Rocketseed brands each receiver’s email individually. Our smart segmentation and targeting rules let your marketers apply the right banners to the right emails at the right time to drive recipient click-through and conversion.

‘Pre-send’ signatures limit this targeting and engagement. For example, if an email is addressed to multiple receivers, a banner applied ‘pre-send’ will be the same for each recipient. With  Rocketseed ‘post-send’ applied banners, each recipient will be sent the banner most suited to them, based on the advanced segmenting and targeting rules. Therefore to run a really compelling campaign, it’s got to be ‘post-send’ every time.

Don’t risk your results reporting

You’ve created a compellingly-clickable signature for your company with a clear call-to-action (you’ll find plenty of top CTA tips here). You need to know how recipients are engaging with your employees’ email signatures so you can measure performance and gain actionable insights. You’re going to want to know who clicked what, and when. You need precise click reporting and real time engagement alerts. By applying signatures ‘post-send’, Rocketseed can report on exactly who clicked on which link. That’s not possible in tools that apply branding before the Send button’s pressed.

Want to see your signature?

No problem. Just because your signature is applied ‘post-send’ with Rocketseed, doesn’t mean you can’t check up on it whenever you want. Any individual user can see exactly how their signature appears to recipients at any time. Just send a mail to our test address, and check your inbox .You’ll receive an email back that will show your signature, just as it appears on every email you send.

Big brands in safe hands

Doubtless the ‘pre-send’/’post-send’ email signature debate will continue. Now a blog isn’t the place to big-up our own brand but the reasons above are exactly why companies such as Dell, the DMA, the Ritz and British Red Cross choose Rocketseed. You’ll find plenty of client success stories and testimonials on our website. Mehul Boricha from Tech Arrival says “Email signatures are not only used to solidify the brand of the entire company but it can also be used to create brand recognition” – we couldn’t agree more!

Email signatures are not only used to solidify the brand of the entire company but it can also be used to create brand recognition

If you’ve got any questions about email signature security, contact us today!

Mitchell Talisman  | VP Engineering