PIPEDA Privacy Policy

Privacy Policy

This Privacy Policy describes Rocketseed (United States) Inc (onwards “Rocketseed”) policies and procedures on the collection, use and disclosure of Personal Data information when using the Service, and details the laws concerning privacy rights.

Rocketseed uses Personal data to provide and improve its Service. By using the Service, Data Subjects agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

  • Account” means a unique account created for Data Subject to access Rocketseed Service or parts of Our Service.
  • Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Rocketseed (United States) Inc.
  • Country” refers to United States.
  • Cookies” are small files that are placed on a computer, mobile device or any other device by a website, containing the details of browsing history on that website among its many uses.
  • Data Subject” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable (also referred to as “You” or Your” in this agreement).
  • Device” means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data” is any information that relates to an identified or identifiable individual.
  • Rocketseed” is Rocketseed (United States) Inc with company number 4506695.
  • Service” refers to the Website, Rocketseed email branding Software product, or Newsletter.
  • Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website” refers to www.rocketseed.com

Types of Data Collected When Using Our Services

Website Visitors – Use of Cookies

Rocketseed does not make use of “cookies” for any other reason than to compile aggregated statistics about website usage. A cookie is a text file that is placed on Your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to Your computer. They are uniquely assigned to You or Your computer and can only be read by a web server in the domain that issued the cookie to You. The data collected are:

  • Date and time of retrieval of one of Our web pages
  • Browser type and settings
  • Operating system
  • Last web page visited
  • Data transmitted and the access status
  • IP address
  • While cookies are only used for internal tracking purposes, You have the ability to opt-out of cookies being placed, choose what cookies You wish to allow, or fully clear cookies from Your computer through the settings on Your browser, although that may impact Your ability to make use of some features of the websites.

Below are links for details on how to manage cookies in each of the major web browsers and on various devices:

Users Of Services

If You use Our services, personal data is required to fulfill the requirements of a contractual or service relationship, which may exist between You and Our organization. We collect:

  • Financial Details
  • Identification Number
  • Location Information
  • Banking Details
  • Confidential Correspondence
  • Email, Social Networks
  • Name
  • Telephone contact details

Branding Interaction in B2B Emails

Our technology allows us, and other Users/Clients of the Rocketseed software product, to help track interest in features through interactive branding, in order to further improve services with pertinent content. Users and Recipients of emails are businesses who engage with each other and already have an established connection and route of communication.
Apart from normal information needed to send emails (such as an email address), the following data is stored for analytical purposes only;

  • IP address
  • Time of click
  • URL served – i.e. where the branding redirects the recipient as defined by the Client.

In the case of providing Data Analytics as a Processor, Rocketseed can only do so if requested by Client. Hence, Clients should present in their Privacy Note on their website if they are collecting data for Analytical purposes.

The Rocketseed Software also allows for depersonalization of such data, in which case, the information stored is limited to:

  • Domain name (e.g. Gmail, Yahoo, Hotmail)
  • Time of click
  • URL served – i.e. where the branding redirects the recipient as defined by the Client


Recipients of Our newsletters have had to express a legitimate interest and have either:

  • Opted in to receive newsletters, or;
  • Established a clear business relationship or interest by being a customer.

Use of Your Personal Data

We limit the amount of personal data collected only to what is fit for the purpose, and as agreed with Clients. We restrict, secure and control all of Our information assets against unauthorized access, damage, loss or destruction; whether physical or electronic.

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including to monitor the usage of Our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and Your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, for payment processing, and to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Our newsletter servers are hosted in the USA, and under PIPEDA there is no prohibition of organizations in Canada from transferring personal information to an organization in another jurisdiction for processing. However, organizations are held accountable for the protection of personal information transfers under each individual outsourcing arrangement.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

How Can You Access Your Personal Data?

If You would like to make a request to see what Personal Data of Yours We might hold, You may make a request by filling out the Data Subject Request Form (Section 6). You may also request:

  • Your Right to Rectification – We should correct Your information that is incorrect or outdated.
  • Your Right to Erasure – We should stop using it or even delete it completely if it is used improperly.
  • Your Right to Restriction – Where You have previously given Your consent to process Your personal data, You have the right to request that we port or transfer it to a different service provider or to Yourself.
  • Your Right to Portability – Where You have given consent to use Your personal data, You have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before Your withdrawal.

Children’s Privacy

Rocketseed does NOT process data of children.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Advisory Authority

Contact Us

If You have any questions about this Privacy Policy, You can contact us:

Rocketseed meets all key Security and Compliance standards