Let’s get started!

Rocketseed has a simple 5 step process to collect all the right information to activate your account and get you up and running as soon as possible.

If you have any questions on the implementation process, please contact your Account Manager.

Step 1. Technical

There are 2 forms for you, or your IT/Technical support, to complete. We need your email set up details and we need you to create a new DNS CNAME record for your email domains.

Technical Setup
DNS Change Instructions

If your company has a DKIM policy and would like to include Rocketseed into the DKIM settings, you should contact the support team. They will provide you with the relevant public key and update your Rocketseed settings to include DKIM on your behalf.

Step 2. Marketing

We require your branding and design requirements for your email signature, banner and disclaimer.

Complete the Design Brief to get started.

NB: Please email any associated files to supportus@rocketseed.com once you have completed the brief.

Step 3. Senders

We need to know the contact details for your team. Please download and complete the ‘Sender Spreadsheet‘ below with the details as you wish them to appear in your email signatures.

If you have arranged to synchronise your sender details you do not need to complete this form.

Once your senders’ signature data list is completed please send to supportus@rocketseed.com.

Senders Signature Data

Step 4. Routing & go live

OK, we’re nearly there. IT are busy in the background making some changes to route your emails via our server so we can apply your branding.  Once this is complete, all your emails will be consistently branded. We’ll let everyone know when this is ready to go live and organise a training session with you and your team.

Step 5. Go Live

Your set up is complete and all emails will now be consistently branded with your desired campaigns. Anyone who wants to view their branding can do so by testing Rocketseed. You can do so by emailing a blank email to branding-test@rocketseed.com. An email will be sent back to you, to see how your banner and/or signature displays.